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Information and hours of operation

Looking for us? We are always available for our customers, it is important to know what are the hours during the day of our client service, so that we can provide you with the best service experience!

 

Sky Trek Balloons Customer Service Office:

 

Hours of operation and call center week days: 09:00-17:00

Hours of operation and call center on Fridays: 09:00-13:00

 

Our Office is closed on Saturdays and holidays (our customer service crew need to rest...) Please leave us a message in our human messaging service and we will get back to you on Sunday!

 

After office hours during week days (after 17:00PM) you can leave a message in our human messaging service and the lovely girls of our customer service will come back to you in the next day.

 

In case you have a flight tomorrow and the office is closed, your pilot will be available until 19:00 pm (during the weekend as well). Your pilot Phone number is listed on the back of your flight ticket.

 

Office telephone No.: +972(0)4-8010023

Sky Trek Fax: +972(0)4-6537467

Office mobile: +972(0)54-7711135

Office E-mail: info@skytrek.co.il

Address: Sky Trek balloons LTD, Kibbutz Beit Hashita, PO Box 418, Postal Code 10801.

 

Flight times during the day:

 

Hot air balloon flights are usually held in the early morning (sunrise), but some months during the year it is possible to conduct sunset and afternoon flights! (November to February).

 

We fly all year round, seven days a week.

 

Hours of the morning flights appearance: 06:00-07:30 am (departure time varies throughout the year according to the time of sunrise over the changing seasons).

 

Hours of the appearance of the afternoon and sunset flights: 14:00-16:00 (departure time varies depending on the season and weather forecasts).